We operate from Mondays – Sundays (9.00am – 8.00pm).

Once you have placed your order successfully, you would be given an order number and would receive a confirmation email with your order summary. 
Please ensure that you have given us a valid email address. Please check your spam or junk folder if you do not receive your confirmation email after a while. Alternatively, you may login to your account to check the order status under "Order History". 

Yes! sunflower.com.sg is secured with SSL (Secure Sockets Layer). SSL technology enables encryption of sensitive information during your online transactions. All pages within our website are secured with SSL technology so your personal information stays safe and out of malicious hands.

You may contact our customer service via 'Contact Us' form on our website, or call us at +65 6468 6069. (Ms. Sherry) Operating Hours: Mondays – Sundays, 9am – 8pm.

Delivery is FREE for nett purchases $88 and above!
Delivery fee of $10 applies for nett purchases below $88. 

We deliver to all addresses in Singapore except for the following restriction areas:
Jurong Island
Airport Cargo
Alps Ave
PSA Terminals
SAF Camps
Jurong Port
Sentosa Island
Singapore Technologies Buildings
Shipyards 

Orders will be delivered within 3- 7 working days from date when order is placed. There is no delivery service on Saturday, Sunday and public holidays.

Yes. Please contact us within 24 hours upon ordering. If your parcel has not been processed or dispatched, we are more than glad to edit the delivery address for you.

Contact: +65 6468 6069 (Ms. Sherry)
Operation Hours: 9.00am – 8.00pm (Mon to Sun)

However, we are unable to make any changes to your confirmed order if it is more than 24 hours upon ordering. All changes are not guaranteed and depend on the availability of the services. We will confirm your changes via email.

We currently only accept online PayPal payment AND PayNow.

Unfortunately, we are unable to cancel an order once it has been placed. We do our best to ensure fast delivery and it would be advisable to check your order before placing it.

All our goods sold are non-exchangeable and non-refundable. We will only accept exchanges on faulty or incorrect items. All exchange requests have to go through our customer service and the requests will be reviewed by Sunflower, subjected to approval.

We do make an effort to check all items to make sure they are in good condition. Unfortunately, sometimes items may be damaged during delivery. If your item arrives damaged or faulty, please contact us +65 6468 6069 (Ms. Sherry) within 7 days upon receiving your order. Kindly clearly state your order number, name and contact number, image of the item (the part that is faulty) and a short description. We will exchange your item for a new one, subject to availability.

Please contact us at +65 6468 6069 (Ms. Sherry) within 7 days upon receiving your order. Kindly clearly state your order number, name and contact number. We’ll get it sorted out for you.